Payment Policy
Accepted Payment Methods
- Major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
- PayPal for fast and secure transactions.
- StickyLife gift cards and store credit (if applicable).
Note: StickyLife.com processes all payments in USD. Currency conversion fees may apply for international transactions.
Secure Transactions
Your security is our priority. All transactions are encrypted with SSL (Secure Socket Layer) technology to protect your payment details. StickyLife.com is PCI DSS compliant, ensuring that your data is handled with the highest security standards.
Taxes and Additional Charges
- Sales Tax: Applicable sales tax is calculated at checkout based on your shipping address.
- International Orders: Customs duties, taxes, or other fees may apply upon delivery and are the customer's responsibility.
Refunds and Payment Adjustments
- Refund Processing: Refunds are issued back to your original payment method within 5–7 business days after approval.
- Cancellations or Order Modifications: Contact us within 24 hours of purchase to cancel or make changes to your order.
Payment Troubleshooting
If you experience issues with payment:
- Ensure your billing details match your payment method.
- Confirm your card is authorized for online transactions.
- Try another payment method or contact us for assistance.
Payment Terms
By completing a purchase, you authorize StickyLife.com to charge your selected payment method for the full order amount, including applicable taxes and shipping fees. Payment adjustments may be made for order changes or additional shipping requirements.
International Payments
StickyLife.com processes payments in USD. Currency conversion or additional fees are determined by your bank. Check with your financial institution before completing your purchase.
Frequently Asked Questions: Payment Policy
- 1. What payment methods does StickyLife.com accept?
- We accept major credit cards, PayPal, and StickyLife gift cards.
- 2. Is my payment information secure?
- Yes! All transactions are protected with SSL encryption and PCI DSS compliance.
- 3. When will my payment be processed?
- Payments are processed immediately after completing your order.
- 4. Can I cancel my order after payment?
- Contact us within 24 hours of placing your order to cancel or modify it. Once production starts, cancellations may not be possible.
- 5. What should I do if my payment is declined?
- Ensure your billing details are correct, confirm with your bank, or try another payment method. Contact us if issues persist.
- 6. Are there additional fees for international orders?
- For international orders, additional fees such as currency conversion, foreign transaction fees, or customs duties may apply.
- 7. How are refunds processed?
- Refunds are issued back to your original payment method within 5–7 business days after approval.
- 8. Can I pay in installments?
- At this time, StickyLife.com does not offer installment payment options. Orders must be paid in full at checkout.
- 9. What happens if I accidentally overpay?
- If an overpayment occurs, we will automatically refund the excess amount to your original payment method.
- 10. Will I be charged sales tax?
- Sales tax is applied during checkout based on your shipping address and local tax laws.
- 11. Do you offer discounts or promo codes?
- Yes! StickyLife.com regularly offers discounts and promotions. Visit our homepage or sign up for our email list for updates.
- 12. Can I use multiple payment methods for one order?
- At this time, only one payment method can be used per order. If you are using a gift card, it must cover the full order amount.
- 13. How do I update my payment information?
- Payment information cannot be updated after an order has been placed. If you made an error, contact us immediately for assistance.
- 14. Does StickyLife.com store my payment details?
- No. For your security, we do not store credit card or payment details after your transaction is completed.
- 15. How do I contact customer support about payment issues?
- You can reach us via email at info@stickylife.com or by phone at 1-800-356-8904.
Need More Help?
Visit our Customer Care Center for additional resources, or contact us directly at:
- Email: info@stickylife.com
- Phone: 1-800-356-8904
- Hours: 10AM - 4PM ET